Questions
FAQ
What materials are the jewels made of?
We work with stainless steel and gold-plated pieces, resistant to daily wear and ideal for sensitive skin. Each description lists the details of the piece.
Do you ship?
Yes. We ship across the United States. You will receive a tracking number as soon as your order is on its way.
How long does delivery take?
Orders are prepared in 1–2 business days and are usually delivered within 3–7 business days depending on your location.
What payment methods do you accept?
We accept credit and debit cards through 100% secure payment with Stripe. Your information is always protected.
Can I exchange or return a piece?
Yes. You have up to 7 days from receiving your order to request an exchange, as long as the piece is unused and in its original packaging. Write to us and we'll help you.
How do I care for my jewel?
Avoid contact with water, perfumes, and lotions. Store it in a dry place and clean it with a soft cloth to keep its shine.
Have another question? Write to us, we'll be glad to help.
