Privacy policy

Last updated: September 19, 2026.

Ágape Joyería ("we") operates the store agapejoyeria.com. This policy explains what data we collect, what we use it for, and what rights you have over it.

What data we collect

• Order data: name, shipping and billing address, email and phone number, needed to prepare and deliver your purchase.
• Payment data: processed by Stripe securely. We never see or store your full card number.
• Customer account: if you create an account, we keep your order history and addresses so your next purchase is faster.
• Messages: what you write to us on WhatsApp, email or Instagram, so we can help you.
• Technical data: IP address, browser type and pages visited, through cookies, so the store works and to understand how it's used.

What we use it for

• Processing, shipping and tracking your orders.
• Answering your questions and handling exchanges or returns.
• Sending you confirmations and updates about your purchase.
• Preventing fraud and meeting legal and tax obligations.
• Sending you news and promotions only with your consent. You can unsubscribe at any time.

Who we share it with

Only with the providers we need to run the store: Stripe (payments), shipping carriers (delivery), our web hosting provider and email tools. Each handles your data under its own security policies. We never sell or rent your data to third parties.

Cookies

We use cookies required for the cart and login, and analytics cookies to improve the store. You can block or delete them in your browser settings; some features, such as the cart, may stop working.

How long we keep it

We keep your order data for as long as tax and accounting rules require. Your account data is kept while the account is active. Messages are kept as long as needed to handle your request.

Your rights

You can ask us at any time to access, correct or delete your data, or to stop receiving marketing messages. Write to us at ventas@agapejoyeria.com and we'll handle it within 30 days.

Security

The store runs over an encrypted connection (HTTPS) and payments are processed on Stripe's secure platform, which is PCI DSS compliant.

Minors

Our store is intended for people 18 and older. We do not knowingly collect data from minors.

Changes to this policy

If we update it, we'll publish the new version on this page with the revision date.

Contact

Ágape Joyería · Miami, Florida, United States · ventas@agapejoyeria.com · WhatsApp +1 305 699 3736.